In business, the economic climate is always changing. Most of the time, the changes that take place are caused by external factors we’re powerless to control. Having better-trained salespeople than your competitors is a sure way to have the upper hand.
Selling in a difficult economy requires a different approach than during a robust one. Therefore, sales staff needs to equip themselves with different skills when selling in a difficult economy. How to sell on value over price is vital to differentiate your business from competition to actively compete and keep your sales afloat.
Course Duration
2 Days
Who Should Attend This Course?
What Will You Learn?
Developing an empowering mindset and attitude to succeed in tough times
To learn the strategies on how to grow your business in tough times
To learn how to plan and prioritize your sales activities to build a healthy sales pipeline
To learn how to do pre-call planning (preparation before every sales meeting) to increase the productivity of every sales meeting.
To learn how to create business differentiation in a competitive market
To learn how to create value to your customers to increase your sales and increase the customer lifetime value
To learn how to transform yourself from a ‘Product-Pusher’ to a trusted ‘Consultant’ to differentiate yourself from competition
To learn how to handle different customers’ objections and leading customers to the closing stage
To increase the sales conversion rate
Programme Outline
Module 1: Selling In Tough Time – What’s Your Mindset?
Experiential Learning Activity: “What Is Your Mindset?”
The Economic Cycle
What It Takes to Succeed in Tough Times – Competency Battle and Psychology Battle
How to Stay Positive & Motivated In Tough Times?
Module 2: Strategic Sales Planning – “Planning to Win”
Proven Business Growth Formula
Sales Activity Planning – Quantity, Direction & Quality
Reverse Sales Planning to Build a Healthy Sales Pipeline
Sales Pipeline Analysis – Is Your Sales Pipeline “Healthy”?
How to Build a Healthy Sales Pipeline for Short Term and Long-Term Business Success
Pre-Call Planning: What to Prepare Before Meeting New Customers & Existing Customers
Module 3: Creating Differentiation in Your Business
The Misconception of Value Selling: Unique Selling Points (USP) vs. Points of Difference (PODs)
Eliminating Limiting Beliefs: Price Is The Only Factor
The Value Selling Strategy: How to Avoid Price War Game and Creating Strong Differentiation for Your Business
How to Sell Beyond Price and Product Differentiation?
How to Magnify Your Value Proposition to Increase Customer Perceived Value
Module 4: Understanding & Creating Customer Needs and Wants
Understanding the Different between ‘Customer Request’ and ‘Customer Needs’
High Impact Questioning & Probing Skills – To Identify Customer’s Pain Points
Discovering Customer’s Logical Needs and Emotional Needs (Fact Finding vs. Fears Finding)
Sharpening Your Listening Skills – Listen to Reply vs. Listen to Understand
Creating Urgency for Customers to Take Action Using SPIN Selling Model
Module 5: Presenting Your Value Proposition & Price
Common Mistakes When Presenting Your Solutions to Potential Customers
Steps in Creating a Strong Value Proposition to Differentiate Yourself from Competition
How to Present Price & Magnify Your Value Proposition to Increase Customer Perceived Value?
Overcome Different Types of Sales Objection – Price Objection, Sceptical, Lack of Urgency and Drawback –Objections (Customer Wants Something That You Can’t Give)
Closing Techniques to Secure Sales & Gaining Customer’s Commitment
Trainer
Mindie Sai
International Sales Trainer & Sales Coach
About Us
Elev8 Asia Sdn Bhd is a HRDF Certified Training Provider in Malaysia which founded in year 2015.