Stakeholder Management
About Stakeholder Management
A key element is the success of strategies, projects, and change is the understanding and managing of all the relevant stakeholders and managing their needs and involvement
Stakeholder needs are a critical part of creating a good strategy. Involving all stakeholders is essential in projects.
A stakeholder is someone who has an interest in your project, work, business, or department. These two days of hands-on training provides methods and tools to understand stakeholders, analyze their needs, and manage their involvement for the success of a given goal.
Course Duration
2 Days
Who Should Attend This Course?
What Will You Learn?
- Bring growth and transformation faster in the organization by understanding and managing all stakeholders
- Obtain buy-in for organizational and departmental change and keep stakeholders engaged during the change process
- Reduce resistance to change at the workplace
Programme Outline
DAY 1
Introduction
- What are Change and the Drivers of Change
- Stakeholders as an essential part of the Change process
- Definitions of Stakeholders and stakeholder groups
- Identifying Stakeholders
- Stakeholder Roles
- Assessing Stakeholder participation and involvement
- Communication Strategy
- Workshop activity on creating stakeholder analysis
- Understanding and managing customer needs
- Importance of Communication
- Common flaws in communication
- Leadership communication- The C-I-A steps
- Influencing stakeholders
- Measuring Engagement and stakeholder involvement
- The faces and behaviors of resistance
- The 3 key reasons for resistance (Aptitude, Attitude, Threshold) and how to handle it
- Dealing with difficult people
Trainer
J. RAMESH VICTOR
Lean Master & Certified Innovation Practitioner
About Us
Elev8 Asia Sdn Bhd is a HRDF Certified Training Provider in Malaysia which founded in year 2015.
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