Problem Solving and Root Cause Analysis
About Problem Solving and Root Cause Analysis
Any organization which aims to improve their processes and quality needs to solve problems and close identified gaps. This training shows the systematic process of Solving Problems in the workplace and the methods of identifying Root causes of problems and eliminating them. It shows methods of how to take corrective action to Problem and prevent future recurrence.
Course Duration
14 Hours
Who Should Attend This Course?
- Managers
- Supervisors
- Engineers
- Technicians
- Quality Control and Assurance staff
- Any person involved in solving problems at the workplace and improving quality
What Will You Learn?
- Understand Problems and Why they occur
- Learn why Quality Improvement is critical
- Learn how to identify the causes of the problem and further zoom in to Root causes of problems
- Learn how to systematically solve problems and prevent them from recurring
- Learn how to improve quality and productivity
- Learn tools and methods such as Mapping, cause & Effect analysis, Basic QC Tools and more
Programme Outline
Introduction
- What is the problem? Standards, Gaps, and causes
- Systematic Problem Solving: PDCA and the Seven Step Process
- The QC Tools and problem solving
- Critical analysis
- Data Analysis,
- basic Charts: run charts, Pareto, histogram
- Mapping methods
- Problem Statement
- Fish Bone Analysis
- Fault Tree Analysis
- Validating Causes
- 3X 5 Why analysis
- Why-Why questioning and validating
- X-Y Matrix
- Correlation and Scatter plots
- Ideation Techniques
- Pokayoke
- Implementing Corrective Actions
- Implementing Preventive actions
- Standardized Work
- measuring effectiveness
- Control Measures
Trainer
J. RAMESH VICTOR
Lean Master & Certified Innovation Practitioner
About Us
Elev8 Asia Sdn Bhd is a HRDF Certified Training Provider in Malaysia which founded in year 2015.
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- Corporate Training
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