KPI Management
About KPI Management
The success and progress of any organization’s plans and mission must be measured and it’s effectiveness must be analyzed. Key Performance Indicators course provides a clear understanding of critical business measurements and methods of managing these measurements to steer organization action teams towards success. It provides the framework for making necessary decisions along the journey of achieving organizational goals.
Course Duration
7 Hours
Who Should Attend This Course?
- Senior Managers
- Managers
- Department Heads
What Will You Learn?
- How to Design, Monitor, and Manage Key Performance Indicators for Business success and growth
- Key Operational Metrics that have an impact on productivity & profitability
- Understanding Throughput based KPI’s and driving them
Programme Outline
Introduction:
- Key Performance Indicators (KPI)and what they are important
- Traditional vs Modern approaches to KPI
- Different KPI models: Balanced Scorecard vs Throughput based KPI
- The process of KPI designing
- Throughput, Inventory & Operating Expenses
- Business Indicators
- Measures for Strategy & Business
- Measures for Projects
- Measures for Operations
- Measures for People
- Scorecards and Dashboards
- Performance reviews
- Leadership Involvement
- Communication and Coaching
- Agility and flexibility
Trainer
J. RAMESH VICTOR
Lean Master & Certified Innovation Practitioner
About Us
Elev8 Asia Sdn Bhd is a HRDF Certified Training Provider in Malaysia which founded in year 2015.
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- Corporate Training
- Competency Assessment
- e-Learning
- Platform Development
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